Legal information – Meglio

Please note: Delivery delays may occur during the busy festive season due to increased demand on couriers.

Legal information

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Meglio’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Meglio  or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 6 Southern Court, South Street, Reading, RG1 4QS. Our company registration number is 9971786, registered at Companies House. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Returns and Refund Policy

If for any reason you would like to return an item within 90 days of receiving a delivery from Meglio you should contact us either by phone on 01491 520 718 to inform us that you wish to return the item(s).

In the event of goods being damaged on receipt we shall arrange for a carrier to collect the items from you and return them to us.

In all other circumstances you shall be responsible for return postage/courier charges. Meglio cannot be held responsible for non-delivery of returned goods so we recommend you get a certificate of posting from the Post Office or your Courier.

 To aid tractability of your return it is advisable to contact us by calling 01491 520 718. When calling we require your name, address, product(s) to be returned, invoice number (can be found on the invoice sent with your order) and your order number (if you ordered over our website). Returns must be clearly marked with the Returns Number, your full name, address, and invoice number. This will enable us to identify the goods and process your refund.

Under the Distance Selling Regulations 2000, which covers goods or services sold without face to face contact, you have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 7 days after the Goods have been delivered. If you change your mind about the goods within this period, please return them to Meglio within 7 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Meglio. You are responsible for paying shipment costs if Goods are returned for this reason.

If you have any questions regarding returning goods please contact our customer services team on 01491 520 718.