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DELIVERY UPDATE: 

As the global situation around COVID-19 (“Coronavirus”) continues to develop, we want to reassure everyone that we are remaining open for business. 

Due to safety measures in our warehouse to protect our staff it may take up to 7 days for you to receive your order. We would like to reassure you that all received orders will be processed.

We ask you kindly, to please be extra patient with deliveries during this time period. In line with the latest Government and Health Authority guidance, we are ensuring the safety of our staff and we have taken the necessary steps regarding the current situation to help tackle the spread of the virus. This may cause a slight delay with your delivery. We thank you for your support during this time.

CHRISTMAS DELIVERY: 

To help ensure your gifts arrive in time for Christmas, we are offering a special 1-2 day delivery service until 1PM Friday 18th December. Any orders after this time cannot be guaranteed to arrive due to extra safety measures and countrywide courier delays.

All 1-2 day deliveries are carried out with all tracked DPD service at a cost of £4.99. Download the app and track your delivery right to your door. Download their app to track your driver!

Tracking Your Order

Once your order has been dispatched, you will receive an email with a tracking number so you can keep update with the delivery status of your order.

DPD offer a free application to track your order on your mobile phone YourDPD App in order to set your own personal delivery preferences. DPD provide a 1 hour time slot for estimated arrival by SMS and email. You’ll be able to select other a range of extra delivery options for your convenience.

We suggest entering a mobile number to receive Hermes delivery updates on the go!

TOP TIP! Download their app to track your driver!

NOT GOING TO BE HOME? NO PROBLEM!

• Select an alternative delivery date
• Have your parcel delivered to a nominated neighbour
• Have your parcel left in a specified safe place
• Or collect from your local shop

Once your order has been dispatched, you will receive an email with a tracking number so you can keep update with the delivery status of your order.

Hermes offer a free application to track your order on your mobile phone Hermes Parcels in order to set your own personal delivery preferences. DPD provide a 2 hour time slot for estimated arrival by SMS and email. You’ll be able to select other a range of extra delivery options for your convenience.

We suggest entering a mobile number to receive Hermes delivery updates on the go!

TOP TIP! Download their app to get the most out of your delivery.

HERMES APP

• Ease of view for delivery information and ETA
• Divert to Safe Place or Neighbour
• Set your preferred Neighbour of Safe Place location for every delivery

Once your order has been dispatched, you will receive an email with a tracking number so you can keep update with the delivery status of your order.

To track your delivery status with Royal Mail, please click on the following link Track and Trace - Track your order

Additional Delivery Information

We do not offer weekend delivery, therefore orders made on Friday will be delivered the following week.

At Meglio, we'll do everything we can to make sure your delivery arrives safely and on time. Of course, there are some occasions which means this may be affected by factors outside of our control and can't be guaranteed.

For any queries about delivery information or your order please email us at sales@mymeglio.com